Frequently Asked Questions
Where are your products made?
All of our products are proudly made in USA and decorated with union labor.
How much of my purchase is donated to Pacific Northwest Staff Union
Pacific Northwest Staff Union owns this store and receives 100% of all revenue.
When will I receive my order?
Orders ship from the northeast USA in 1-2 business days, then spend an additional 1-6 business days in transit depending on your delivery address.
During checkout we provide our best estimate for time until delivery but make no guarantee. Read our full shipping policy for details.
How can I make a return or exchange?
All sales are final. Our products are manufactured to order and cannot be returned. Please be sure to double check the accuracy of your order details before checking out.
If there is a problem with the items received within your order, please reply to your order confirmation email and a customer service agent will arrange for a replacement item. Read our full return policy for details.
Contact us
Use this form to send us your merchandise related questions. Please note: replies will be sent by a customer service agent from our merchandise vendor, F.I.I.